The Employee Experience Manager (EEM) reports directly to the Corporate Director of Human Resources of Ensemble Services, LLC. as a part of the Operations Team. This role will work closely with the Corporate Director of Human Resources and the Human Resources Coordinator. The EEM manages all HR-related functions for the Managed Hotel Portfolio and Corporate Office. The EEM assists with all aspects of an employee’s lifecycle in the workplace. The EEM manages multiple, deadline-oriented tasks in fast-paced environment.

DUTIES not limited to but including the following (* duties are considered essential functions):

 

 

REQUIRED SKILLS: Ability to compose, proofread, spell check and edit correspondence. Demonstrate organizational and clerical skills including basic math calculations and records maintenance. Ability to create spreadsheets, charts, and reports for data analysis, billing statements and reconciliations. Demonstrate excellent communication skills (written, oral, telephone). Demonstrate ability to listen to and accurately interpret and carry out instructions. Must be a team player with the ability to adjust to changing situations and priorities. Must be able to adapt to ever changing technology. Ability to keep one’s self organized. Ability to hold confidences in cases of confidential matters. Utilizes self-discipline, critical thinking skills and the ability to self-direct. Exercises superb attention to detail. Adheres to high quality standards in all written and oral communications. Cooperates fully with instructions from management.  Maintains ability to work both independently and with others in a professional, productive and cooperative manner. Maintain familiarity with and follow all company policies and procedures.

 

ADDITIONAL REQUIRED SKILLS: Excellent working knowledge of the Internet, HRIS experienced user, payroll processing skills, facilitation of meetings and trainings, project management.

 

REQUIRED SKILL LEVELS

 

EDUCATION: High school diploma or equivalent required.  Five or more years of Human Resources and Hospitality experience required.

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